Senior Digital Account Manager (Expired)

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Senior Digital Account Manager

Market Related CTC

South Africa (Western Cape)
Permanent senior level position in the Design (Graphic / Multimedia / Web) industry.

Posted by The Job Box on 21/02/2012 Ref #DAM CJ Ref# 1360386

Are you passionate about the digital space?

Do you enjoy building client relationships and delivering great solutions?

A full service digital agency working on local and international brands is seeking mid-Senior Digital Account Managers.

The main responsibilities of this role are developing and maintaining client relationships, overseeing projects to make sure they are delivered on time, on budget and meet the clients’ expectations, proposal development and identifying and developing new business opportunities within the agency. Can you talk strategy, build strong relationships, present confidently and assist clients in building their businesses?


building and maintaining strong client relationships with existing and new clients;
overseeing the account management team;
developing strategies to achieve and exceed sales forecasts;
being the face of the agency at industry events and seminars;
creating and delivering engaging presentations to clients at a senior level;
Project analysis and reporting.
Lead web site initiatives and be accountable for integrated client results across all relevant products and services
Provide excellence in team integration with agency partners
Understand client’s business objectives
Ensure client satisfaction. Continually keep abreast of client needs and expectations, managing difficult situations when necessary
Stay informed of trends in the digitally enabled world and how they affect client’s business and marketing initiatives
Develop and lead long-term relationships with clients across multiple levels within the client organization
Orchestrate delivery of multiple products/services to client
Lead and coach interactive account team in the delivery and demonstration of quality client services and digital experience
Oversee, develop and present proposals, pitch concepts and rationale to key clients Director, agency partners and other team members to review and develop client-centric strategic, innovative recommendations
Work closely with Creative Director, Technical Director, User Experience
Develop case studies on client’s business
To succeed in this role, you would need to have:
A solid understanding of the digital environment, technologies and capabilities;
strong social media experience;
Ability to conceptualise solutions to meet client requirements;


a degree or commercial qualification in business, marketing or IT and exceptional communication skills;
have fantastic communication and interpersonal skills and be a real ‘go-getter’;
high attention to detail and a great work ethic;
proven track record working in an account director role (3-4 years), preferably in a digital agency;
high level of motivation and the ability to motivate and mentor the account management team.
This is a senior role within the agency and you will be the face of the company so it is important to have the ability to deal with high profile clients in large organisations on a professional level.
The right person will have confidence, charisma and the ability to present their ideas effectively and succinctly.
A strong background in sales or client relationship in the digital space would be fantastic.
You can manage up as well as down and have an influential communications style. You enjoy leading account teams and working closely with technologists and strategic planners.
You must be able to think strategically and act tactically.
You are detail-oriented, but don’t lose sight of the bigger picture.
You will work closely with clients and agency partners to develop digital marketing strategies while being responsible for directing the execution of all activities on a major corporation’s web site.
Most importantly, you must be able to understand and communicate the importance and value of web and digital technologies on our clients’ businesses.

To apply submit your CV to


Unfortunately this job has expired and you can no longer apply for it.
But all is not lost, on the right are similar jobs to this one that you can apply for.

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