Jnr Support Engineer (ISP - 1st Line)
Elite Search and Selection
- R15 - R25 per month
- Permanent Senior position
-
Johannesburg
- Posted 24 Apr 2024 by Elite Search and Selection
-
Job 2562332 - Ref JHB000967
About the position
Role: Jnr Support Engineer (ISP - 1st Line)
Location: Illovo, Johannesburg
A successful and growing ISP is looking for a dynamic and articulate Junior Network Support Engineer to join their awesome team.
It is a busy and exciting working environment and they offer lots of growth and development.
Requirements:
- Previous relevant network support experience within a Service Desk environment, ideally within an ISP
- Knowledge and experience of customer service practices and ability to interact with clients in a professional and calm manner, even under pressure
- Hands-on experience with network equipment from vendors such as Cisco, Juniper, or Arista is preferred
- Strong understanding of networking concepts, protocols and technologies: TCP/IP, VLAN’s, routing protocols etc
- Familiarity with network monitoring and troubleshooting tools (e.g., Wireshark, Nagios, SolarWinds)
- Excellent problem-solving and analytical skills
- Strong communication and interpersonal skills
Qualifications:
- Tertiary education: Degree or Diploma
- CCNA (ideally) or N+
Desired Skills:
- CCNA
- 1st Line
- ISP
- Support Engineer
- A+
Elite Search and Selection
About the agency
Established in 1998, the Elite Search and Selection team provides specialist recruitment solutions which meet the diverse talent requirements of our clients. A thorough understanding of our clients and candidates needs are the cornerstone of our ongoing success!
Elite aspires to provide responsive and value-added recruitment solutions to confidently meet the diverse talent needs of our clients. We strive to develop long-term relationships with our clients, investing time in getting to understand the company culture, the products and services by working in partnership with our clients. In this way, Elite can offer clients a confident selection of talent, always striving to give our clients the VERY best candidates in the industry.
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