IT Technician

About the position

Opportunity for an IT Technician to manage and support the IT infrastructure.

Requirements:

• Degree in Computer Science, engineering, or relevant field
• CompTIA A+ Certification
• Microsoft Certified IT Professional
• 3 - 5 years proven experience as IT Technician or related position
• 3 - 5 years diagnostic and problem-solving skills
• In-depth understanding of computer systems hardware/software, networks
• Excellent knowledge of internet security and data privacy principles

Duties:

• Install, configure, and maintain personal computers, file servers, ethernet networks, network cabling, and other related equipment, devices, and systems; adds or upgrades and configures disk drives, printers, and related equipment
• Perform troubleshooting to diagnose and resolve problems
• Repair or replace parts, debugging
• Maintain and update documentation of procedures and configurations
• Manage software installations and ensure systems are up-to-date and secure
• Provide technical support to users and train non-technical workers on the business's IT systems which includes access systems, time and attendance as well as CCTV
• Assist with the configuration and deployment of new and refurbished workstations, peripherals, and software
• Manage daily backup and recovery protocols, ensuring all required file systems and system data are successfully backed up to appropriate media
• Ensure security through access controls, backups, and firewalls

Desired Skills:

• Internet security
• data privacy
• hardware and software
• 1st Line
• CompTIA A+

Desired Work Experience:

• 2 to 5 years

Desired Qualification Level:

• Degree