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Paracon

IT Support Technician

Paracon

  • R Undisclosed
  • Permanent Intermediate position
  • Cape Town
  • Posted 13 Apr 2024 by Paracon
  • Job 2560978 - Ref 147559850917296
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About the position

  • Provide General Desktop Support.
  • Fast and effective problem resolution.
  • Monitor Active Directory, Exchange, VMware and SQL infrastructure.
  • Continually review the IT software/hardware infrastructure to ensure robustness and efficiency.
  • Diagnose and resolve technical issues
  • Investigation and implementing automated processes.
  • Identify system/service bottlenecks and/or single-points-of-failure, and develop solutions to overcome them.
  • Managing backups and tape rotation (Veeam).
  • Exchange server mailbox maintenance.
  • Monitor support queue that consists largely of end-user fault calls.
  • Identify and ensure technology assets are documented and mapped out correctly.
  • Ensure maintenance schedules are maintained and contribute to the overall health of the system.
  • Troubleshoot SQL Server service outages as they occur.
  • Deploy database change scripts:
  • Liaise with all company personal regarding IT issues.
  • Ability to evaluate controls and adhere to controlled technical development lifecycle and ITSM processes.
  • Setting up and configuring new laptops/desktops.
  • Ensuring security patches and upgrades are applied and kept up to date.
  • Completing internal user moves including phones.
  • Install and configure systems and applications in support of daily operations.



Desired Skills:

  • VMware
  • SQL
  • Azure

Desired Qualification Level:

  • Diploma

Paracon

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About the agency

Paracon facilitates the delivery of your business strategy through finding you the top ICT and technology talent. Our reputation, industry leadership and national reach enables us to empower our clients through attracting the ICT talent you need for your permanent and temporary employment workforce solutions. Paracon forms part of the Adcorp Group of Companies, an international parent company to a group of recruitment specialist brands who are engaged in the provision of comprehensive human capital; effective and efficient workforce management styles and skills development services. With ever-changing technology, choose us as your partner in the evolution of ICT talent. Trusted, experienced and dynamic in the way we do ICT talent management. Resourcing • Contracting recruitment: Utilising contractors allows you flexibility in your resourcing solutions. We manage all contract negotiation and administration through our professional and timeous processes. From short-term projects to long-term engagements, moving your business forward. • Permanent recruitment: Permanent placement of ICT professionals, includes full background checks and references. • Recruitment process: We will provide a tailored workforce managed solution, to search, source and identify talent to match the job specifications provided by our clients, Paracon is able to assess CVs via our various recruitment channels. Talent Development Talent Consulting PPM (Portfolio, Program and Project management services)

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Job expired on 2024/04/20

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