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Carlysle Human Capital

IT Executive (Retail Systems)

Carlysle Human Capital

  • R Undisclosed
  • Permanent Management position
  • Durban (Durban CBD)
  • Posted 03 May 2024 by Carlysle Human Capital
  • Expires in 13 days
  • Job 2556099 - Ref DBN000800

About the position

Our client, a retail clothing group has a need for an experienced and all-rounder IT Executive to join their management team. Imperative in this role is the previous experience and understanding of the RETAIL industry (business processes and systems).

This role is aimed at someone who is currently in an IT Exec role whose next step would be CTO or CIO level. On offer, is an opportunity to start something from SCRATCH that will directly drive the growth in the organisation.

The main objective of this role is strategic in nature. Mapping the strategy and systems going forward and to take this organisation to the next level in terms of technology and efficiencies.

You will be planning the future systems landscape of the organisation.
Why should you apply for this role:

  • If you have reached your ceiling and are looking for the next step in your career - this is for you.
  • If you are feeling stifled and dis-empowered to make decisions or make a real difference, and/or add real value ... then this is for YOU!
  • If you are looking for an opportunity to start something from SCRATCH that will directly drive the growth in the organisation - this is YOUR role.
  • Medical and Pension benefits and 20 days leave per annum.

Overview of the environment:

  • Encompasses Retail systems, eCommerce, processes, managing 3rd party IT suppliers and providing strategic input and and the escalation point for outsource partners.
  • Offices centrally located in Briardene – secure office environment and parking. Easy access to N2, Nandi Drive and North Coast Road
  • This successful operation opened 100 stores in 2022 and 70 new stores in 2023 - continuous growth.
  • They have their own factory and they manufacture their own apparel as well as direct imports.
  • There is no existing team to manage - it is a strategic and planning role, building the future roadmap of their technology and efficiencies. The role does require management of the Service Providers.

Overview of the role:

With the growth experienced in, primarily, the Retail space of the greater group, a need has arisen to bring in the experience and skills of a dynamic and strategic Senior IT individual to service the Retail needs as well as provide support and direction to the Group.
  • Retail comprises two companies covering 3 brands and operating across the country serviced from Head Office in KZN.
  • The majority of the IT needs, complexity and connectivity demands sit within the Retail business, however support and guidance is needed to align best practice across the group.


Key Performance Areas (including but not limited to):


  • Experience leading and managing large IT projects
  • Establishing and managing multi system integrations
  • Strong change management
  • Strong critical thinking and decision-making skills
  • Excellent project management skills and strong ability to prioritize
  • Firm grasp on IT and Retail best practices
  • Good knowledge of enterprise-wide risk management principles and policies
  • Good understanding of enterprise value management
  • Basic knowledge of relevant financial and company legislation
  • Good knowledge of business internal controls and systems
  • Good knowledge of corporate governance principles and policies
  • Good understanding of core business principles    
  • Good understanding of management of Business Information Systems

Qualifications and Experience:


  • Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field (required)

  • At least 5 years’ experience managing IT Operations
  • Experience working with an ERP and POS systems

 Key Competencies:


  • Excellent analytical skills and attention to detail
  • Excellent understanding of IT architecture and multiple system integrations
  • Good management skills.
  • Ability to problem solve.
  • Good knowledge of statutory legislation and regulations
  • Good interpersonal and communication skills
  • High level of self-motivation and determination
  • Well organized and structured
  • Deadline Driven

Desired Skills:

  • Retail Systems Manager
  • Retail IT Manager
  • IT Executive

Carlysle Human Capital

About the agency

As a PROUDLY SOUTH AFRICAN Company, we specialize in providing high level consulting and resourcing capacity for the Corporate Professional, Healthcare, IT and FMCG recruitment sector. Carlysle Human Capital is a Human Resource Consultancy with sourcing ability countrywide due to established relationships, and technology-based search techniques. Staffed by a competent team of full time consultants, we differentiate ourselves through our newly patented* quality recruitment processes. *Inter-C-View

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