Internal Sales Person/ Sales Assistant

About the position

Our client in the IT industry, based in Port Elizabeth, is looking to employ an Internal Sales Person/ Sales Assistant.

Job Overview:
Provide direct support to the Account Managers in the ongoing development of existing and prospective customers to ensure that the business can meet its growth targets. This is a fundamental role in achieving revenue growth objectives.

An exciting career opportunity awaits you!
Requirements:

• Matric Certificate essential.
• Relevant IT Degree Advantageous.
• National Diploma in Business Administration/ Commerce related National Diploma/ bachelor’s degree in business related field advantageous.
• 4 - 6 years’ relevant experience.
• Previous inside sales experience.
• Track record of over-achieving quota.
• Strong phone presence and experience several calls per day of calls per day.
• Proficient with corporate productivity and web presentation tools.
• Excellent verbal and written communications skills.
• Strong listening skills.
• Ability to multi-task, prioritize, and manage time effectively.

Responsibilities, but not limited to:

Financial:

• Analysis of reporting to ensure billing and costs have been accurately recorded.
• Review of the weekly debtors outstanding list to ensure issues are dealt with in a timely manner.
• Regular review of stock report to ensure billing is done on time.
• Timely receipting of stock (all types) to minimize cost accruals at month-end.
• Review of open sales order and purchase order listing to ensure it reflects only open and valid orders.
• As part of the team, the Sales support will fulfil, process orders from customers, own the end-to-end process from order receipt (Email orders) until delivery to customers with subsequent entry to systems and reporting.
• Proactive management of the Back Order report.

 
Customer Experience / Satisfaction:

• Work closely with the sales team around product suitability and service delivery expectations.
• Support sales efforts with in-depth product and business knowledge.
• Maintain a thorough knowledge of the company’s products and service offerings and methodologies.
• Work with the post-sales team in handing over any pre-sale's efforts.
• Represent the company in a professional manner and build good relationships with vendors/clients to the company’s benefit.
• Produce detailed costings for customers and ensuring the contract is profitable.
• Comfortable making calls, working with channel partners, generating interest, qualifying prospects, and closing sales.

 
Technical knowledge / Experience:

• Collate customer purchase order/requirements and costings (on approval).
• Issue of quotes to clients using order entry system.
• Create financial system instruction (convert from quote) to Logistics.
• Manage financial system dashboard (PO/receipt/Invoice/POD) and requesting invoicing to client.
• Implement administration methodologies on larger deals.
• Reconcile client purchase order through sales cycle to fulfilment on verification of POD.

 
Compliance and Internal Process:

• Understand applicable company policies and processes.
• Apply the delegation of authority when conducting transactions.
• Maintain ethical behavior in interactions with all stakeholders.

Kindly be advised that should you not receive a response within two weeks of applying, please consider your application unsuccessful.

Desired Skills:

• Develop customer base
• Issue quotes
• IT
• Proactive management
• Review debtors
• Sales