Internal Key Account Manager – Fragrance / Packaging Industry - Sandton

About the position

A well-established injection blow moulding plastic manufacturing company requires the above to manage key accounts as well as customer queries and administration regarding their packaging requirements within the fragrance and related packaging market. The successful candidate will work closely with the customer service and production teams to ensure the timely and accurate delivery of packaging solutions to customers.
Minimum requirements for the role:

• A degree or diploma in either business, marketing, or a related field is preferred but not essential.
• Previous experience having worked within an Internal Key Accounts Manager or related role sales administrator role is preferred.
• Previous experience having worked within the fragrance / cosmetic and or packaging industry is preferred.
• The company is happy to train a graduate with no experience in this role.
• Must have strong analytical and numerical skills.
• Basic Excel skills are essential
• Excellent interpersonal skills and the ability to work as a team are essential.
• Must be attentive to detail and be able to work under pressure.

The successful candidate will be responsible for:

• Liaising with customers within the fragrance / cosmetic manufacturing industry regarding their packaging requirements.
• Liaising with customers regarding orders they have placed or any other information regarding their packaging requirements.
• Ensuring a clear understanding of customer specifications and expectations.
• Processing orders and ensuring that the information captured is accurate.
• Communicating deadlines effectively to both customers and internal teams.
• Monitoring and tracking progress to ensure on-time delivery.
• Providing timely updates on delivery of products cost estimates, production timelines, and any relevant changes.
• Working closely with the production, warehouse and distribution teams to ensure that customers get their products delivered timeously.

Salary package, including benefits, is highly negotiable depending on experience gained.

Desired Skills:

• Packaging Industry
• Fragrance
• Account Manager
• Key Account Manager
• Internal Key Account Manager
• Sales