About the position
Insurance Call Centre Agent (Cape Town) Job Description: Minimum Qualifications and Requirements:
R5500 + Commission + Incentives
As a Call Centre Agent you will be responsible for delivering exceptional sales service resulting in the generation of business from new and existing clients, therefore contributing to the company's profitability and growth.
- Minimum of 2 years Call Centre experience.
- Familiarity with insurance as you would be selling short or long-term insurance.
- Matric (Grade 12) Essential
- RE (Advantageous)
- FAIS requirements based on DOFA date (Advantageous)
- Well-spoken with excellent presentation and communication skills (telephonically and written)
- Presentation and negotiation skills.
- Knowledge of financial service products (Advantageous)
- Computer Literate (MS Office, Email and Internet)
- Demonstrate sales behaviours (deal with difficult clients, competitive, achieving, persistent)
- Excellent compliance and quality assurance.
- Use of effective probing and questioning techniques
Desired Skills:
- Good communication skills.
- Sales Skills
About The Employer:
We are a registered financial service provider, providing you and your family with innovative and cost-effective insurance [URL Removed] provide medical aid advisory and claim management services that will ensure you get the most from your medical aid. Our team is appointed to provide advice on all the major South African medical schemes, ensuring that you get the cover that best suits your healthcare funding needs and pocket.
