About the position
JOB DESCRIPTION
Key Responsibilities:
Ensure the delivery of activities focused on Employee Engagement, Employee Wellbeing, Talent Management, and Performance Management
- Guided by annual calendar of Talent Development events to meet business deadlines within SLA standards, including readiness for key internal meetings
- Ensure that Employee Engagement initiatives are effectively managed
- Manage internal communication requests and projects, ensuring effective and collaborative briefing; communication preparation and planning; signed off by the correct stakeholders and scheduled, asper agreed operating procedure
- Build relationships (internal; third parties; etc)
- Brief tasks to be delivered by Transactional Services' teams within agreed lead times, agree delivery and ensure timeous and quality completion
- Execute operational activities for / through relevant third parties
- Escalate third party delivery issues to relevant relationship holder
- Attend regular operational meetings with third parties
- Ensure timeous payments to third parties are processed
- Brief work to external suppliers within agreed lead times and ensure timeous and quality delivery
Continuous Improvement
- Identify opportunities for improvement in Talent Development processes and communicate these to Talent Manager for consideration
Develop and execute Change Management Plans
- Overall Change Management Plan
- Communication plan
- Education and Training plan
- Plans to support Sponsor, Change Agents, and other leaders (where applicable)
- Resistance or Change Risk plan
- Support change management role-players and build coalition by providing coaching in the change process on change approach and tactics (e.g. change agents) and maintain a coalition (where necessary) to drive out the change management plan
Evaluate and measure Change Management effectiveness/success
- Propose and agree change management measures of success with associated tangible metrics
- Align change management measures of success to overall project measures
- Develop plan to measure and monitor success aligned to tangible metrics
- Provide feedback of change management metrics to relevant stakeholders
Qualifications and Experience:
- Degree or equivalent professional qualification
- Accreditation in a Change Management methodology (e.g. Prosci) - desirable
- 6 - 8 years' working experience within a similar role
- 2 - 3 years' experience working in a project delivery context
- Working understanding of Talent Development and / or HR generalist activities
- Experience working with Leaders at all levels in an organization
- Experience in project planning
- Facilitation experience
Skills:
- Customer service / passionate about employee experience
- Excellent interpersonal and communication skills
- A 'can do' attitude with high service delivery
- Continuous improvement performance mindset
- Understanding of related policies and legislation and TFG business context - desirable
- Resilient in the face of obstacles
- Ability to work in fast paced environments and manage multiple projects
- Ability to analyse and interpret data
- Ability to lead change
- Ability to prioritise
- Sound judgement and decision making
- Become a TFG Brand Ambassador
Behaviours:
- Applies market and business insights in order to drive organisational objectives
- Effectively works with others to achieve shared goals
- Creates an environment that fosters and nurtures a culture of creativity, which drives success
- Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation
- Develops plans and prioritises initiatives that align to the organisational goals and objectives
- Understands and navigates dynamics created by processes, systems, and people
- Assesses and improves the efficiency, effectiveness, and quality of various work processes
- Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment
- Interprets and simplifies complex and contradictory information when resolving organisational problems
- Takes accountability and ensures others are held to account on agreed upon performance targets
- Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
ABOUT US
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.
We're the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?
ABOUT THE TEAM
The human resources team strive to create the best experience for all employees throughout the organisation, focusing on people and culture. This team is responsible for talent acquisition, on-boarding, performance management, development, career progression, employee relations and remuneration.
