About the position
- The role is responsible for managing multiple strategic functions of building operations and maintenance of facilities in the Sandton Central and Sandton and surrounds portfolio.
- Applicants must have the appropriate tertiary education such as Property Construction Studies / FM Management Degree with 10 + years’ Facilities and Built Environment experience.
- The position reports to the Portfolio Manager - Office
- Optimize the life span of the buildings by determining the maintenance requirements and creating a maintenance plan within the allocated timeframes at optimal costs while continually re-evaluating.
- Manage the implementation of planned maintenance activities and ensure ongoing execution by project managing the entire process.
- Provide technical and operational support and assistance to the Portfolio, Centre, and Operations Managers.
- Ensure compliance to statutory regulations, policies, and procedures by conducting inspections and liaising with tenants to assist with non-compliance.
- Monitor BO installations, take-on inspections, and take-back inspections.
- Project manage the refurbishments, redevelopments, additions, and redecorations of buildings.
- Manage and coordinate staff activities and deliverables (Operations, Assistant Ops Managers and Handymen), by ensuring compliance to policies, upskilling staff, and effectively using the company performance and development management system.
- Share all relevant information with the team as well as provide support (answering queries and providing advise).
- Perform administrative functions such as issuing of orders and processing of invoices in accordance with the company procurement policy.
- Liaise with clients, responding to queries in quick turnaround times and generally manage the client-landlord relationship.
- Effectively manage service providers, to ensure effective and efficient service delivery in a cost-effective manner and in line with good business practices.
- Conduct building inspections to ensure standards are maintained.
- Identify opportunities to optimize the performance and efficiency of the building (i.e., water saving initiatives – greening initiatives) and to ensure the delivery of high value-add recommendations.
- Monitor, investigate and report on optimum recoveries on all utilities, including the required meetings.
- Ensure procedures are in place to mitigate and manage risk, ensuring buildings are compliant to prescribed legislation, implement corrective action when required.
- Ensure timeous and accurate report writing.
- Preparation, Implementation, monitoring, and reporting on capex and OPEX budgets.
- Ensure proactive life cycle management of all assets within the Portfolio.
- Ensure year on year proactive maintenance planning of all assets within the Portfolio.
- Oversee RIMS proactively with the Ops team.
- Oversee Growthpoint Maintenance Service Desk effectively and drive Statutory and Preventative schedules.
- Managing reports & follow up.
- Procurement – Align supplier management / procurement with the objectives.
- Track SLA’s and ensure implementation thereof.
- Oversee Asset Register with Ops Managers.
- Oversee Roof Schedules in conjunction with Ops Managers.
- Oversee Sprinkler schedule in conjunction with Ops Managers.
- Oversee SAPOA Records and Property Information schedules.
- Oversee Small Works Rates and facilitate the small works RFP.
- Assist in the recruitment of technical staff for the sector.
- Manage Performance management and KPIs of service providers.
- Share knowledge and information across sectors and regions in improving collaboration.
- Leverage technology advances to ensure best practice implementation within the Portfolio.
- Assist with sustainability plan and roll out of initiatives.
- Ability to read and track income statement movements, including analysis of accounting transactions.
Experience Qualifications
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- BSc. Property Construction Studies / FM Management Degree and five years of experience with a technical tertiary institution such as a QS, Architect.
- Green Building Accredited Professional or a relevant Built Environment Certificate plus minimum 10 years’ Facilities and Built Environment experience.
Desired Skills:
- Facilitating
- Management
- Property Administration
- Property Maintenance
- Property Management
- Real Estate
