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Absolut Career Personnel

Customer Service Coordinator – Technical (Durban)

Absolut Career Personnel

  • R Undisclosed
  • Permanent Senior position
  • Durban (Durban CBD)
  • Posted 26 May 2024 by Absolut Career Personnel
  • Expires in 14 days
  • Job 2568770 - Ref PTA007344

About the position

Customer Service Coordinator URGENTLY needed for a mining and cranes division based in Durban. 

Responsibilities are as follows:

  • Operational assistance to the Technical Advisors
  • Handling of service requests.
  • Arranging of service attendances
  • Planning of engineer pool
  • Preparation of project specific documentation
  • Journal duty at weekends and bank holidays
  • Checking and follow up of work reports
  • Checking and arranging signing of timehseets
  • Filing of project or work specific correspondence like certificates, data, protocols, paperwork, measuring protocols, MDE Data, MOM’s, emails, etc.
  • Support of commissioning jobs in the area of the service station
  • Assist Head of Customer Service with HR Planning
  • Working according to rules with internal software
  • Opening and managing Jobs on internal system (SMS)
  • Creating of work procedures and instructions
  • Commercial control of Service contracts
  • Operational planning and maintenance, including requesting quotations for repairs for lifting equipment, tools, etc.
  • Internal administrative duties, gathering and capturing of checklists (weekly, monthly, annual, etc.),
  • Asset control for Service department, including Asset count, Tool container Management, requesting quotes for replacement or acquisition of assets
  • Service Department Fleet Control and Maintenance, including requesting quotations for repairs to vehicles, vehicle branding, etc
  • Assisting Customer Service Administrator in compiling supporting documentation for invoicing

Email CV plus payslip ASAP.
Customer Service Coordinator URGENTLY needed for a mining and cranes division based in Durban. 

Responsibilities are as follows:

  • Operational assistance to the Technical Advisors
  • Handling of service requests.
  • Arranging of service attendances
  • Planning of engineer pool
  • Preparation of project specific documentation
  • Journal duty at weekends and bank holidays
  • Checking and follow up of work reports
  • Checking and arranging signing of timehseets
  • Filing of project or work specific correspondence like certificates, data, protocols, paperwork, measuring protocols, MDE Data, MOM’s, emails, etc.
  • Support of commissioning jobs in the area of the service station
  • Assist Head of Customer Service with HR Planning
  • Working according to rules with internal software
  • Opening and managing Jobs on internal system (SMS)
  • Creating of work procedures and instructions
  • Commercial control of Service contracts
  • Operational planning and maintenance, including requesting quotations for repairs for lifting equipment, tools, etc.
  • Internal administrative duties, gathering and capturing of checklists (weekly, monthly, annual, etc.),
  • Asset control for Service department, including Asset count, Tool container Management, requesting quotes for replacement or acquisition of assets
  • Service Department Fleet Control and Maintenance, including requesting quotations for repairs to vehicles, vehicle branding, etc
  • Assisting Customer Service Administrator in compiling supporting documentation for invoicing

Email CV plus payslip ASAP.

Desired Skills:

  • Mining
  • Cranes
  • Customer service

Absolut Career Personnel

About the agency

Whatever you're looking for, we've got it!!! Mission Statement We undertake to furnish you with top quality candidates that have been screened & references /background checks carried out. We endeavor to present candidates that meet your specific requirements in various departments and positions within your organization. Vision We strive towards excellent relations with our clients and candidates through delivering a professional and specialized recruitment and placement service. Core Values • Ensuring absolut professionalism, honesty and integrity at all times • Provision of excellence and quality in everything we do • Guaranteeing our service at all times • Providing a personalized customer service • Customer and Candidate confidentiality Industries We Serve • Legal & Financial • Technical – Artisans & Quality Inspectors • Mining & Earth Moving • Agricultural • Engineering • General Administrative & Support • Managerial • Automotive industry Job Seekers Using our sophisticated recruitment management package and having a national footprint means that we can share candidates across regions so you can find the people you need, where you need them. Career Seekers turn to us when looking for a job because of our strategic partnerships with leading employers, the high quality and vast number of jobs we are tasked with filling, our free online registration and application process, quick and honest feedback, one-on-one support, financial and wellness benefits and focus on facilitating the future careers of our candidates. We provide solutions in several types of employment relationships • Contract-to-Hire • Long-term & Short-term Projects • Direct Placement Interview Process Submit your application form and resume to begin your job search today! Download and complete the form below, and send with your detailed resume to teri@absolute1.co.za and shell@absolute1.co.za. Once submitted one of our recruiters will contact you to advance with the process. If you are selected for interview, we will make the arrangements in writing by email, for clarity and avoidance of any doubt. We will also take you through the interview format, including details of preparation required in the form of tests or presentations. Care After Appointments The first three months in any placement is crucial. We will keep in touch during this time so we know that everything is going smoothly for you. After that time we will not contact you again, unless you want us to. Tel: 012 993 4114 © 2020 by ABSOLUT. All Rights Reserved View our website at www.absolute1.co.za

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