Cleaning Supervisor

About the position

An Established Holiday Letting Agency is looking for a Professional yet friendly naturalleader with excellent Communication, Problem solving & Customer ServiceSkills -to take on the key role of CLEANING SUPERVISOR - to ensure thatapartments are cleaned to a high standard and are ready for guests to occupy

SUMMARY OF ROLE RESPONSIBILITIES:

• Ensure that holiday units are clean/safe up to standard and ready for guests
• Stock Control
• Ensure good cohesion between supervisors and team
• Create and implement pro-active cleaning schedules
• Use resources available in the most efficient way to ensure nothing is wasted
• Communicate effectively between departments
• Communicate and anticipate problems/ guest complaints
• Do a minimum of 2 apartment visits per day, report and follow up. (Critical check)
• Assist team when needed in practical ways
• Manage a team effectively and prioritize work
• Schedule unit cleanings
• Communicate with manager/staff

MINIMUM REQUIREMENTS & COMPETENCE:

• Drivers license essential
• Excellent with customer service
• Must be a Natural Team Leader with ability to manage a team of cleaning ladies
• Excellent Communication Skills - well spoken and fluent in English
• Ability to speak or understand Afrikaans
• Professionalism of a high degree

Desired Skills:

• Manage Cleaning
• Cleaning Management
• Staff Supervision

About The Employer:

Established Holiday Apartment Letting Agency