Account Manager

About the position

Summary:
A software development and consulting services company, is looking for an energetic, personable, and professional Sales Executive to join their team.

Description:

Client Relationship Management

• Build and nurture strong relationships with clients to understand their hiring needs.
• Regularly communicate with clients to provide updates on recruitment progress and address any concerns.
• You must be comfortable when engaging with C-Level executives and have the ability and personality to build strong and lasting relationships.

Account Development

• You will be required to identify opportunities to expand our services within existing client accounts allocated to you.
• You will also collaborate with clients to understand their long-term staffing goals and align services accordingly.

Recruitment Coordination

• You will work closely with the Recruitment team to ensure a thorough understanding of client resourcing requirements.
• You will coordinate the recruitment process from candidate sourcing to placement, ensuring timely and successful outcomes.
• You will maintain a high-touch engagement profile with our consultants to ensure that their work aspirations are met, and that the Consultant responsibilities are in line with the specifications presented while ensuring that the Consultant is meeting the Client Delivery expectations.

Performance Metrics

• In collaboration with the iLaunch management team, you will establish and track key performance indicators (KPIs) to measure client satisfaction and account growth as well as implement strategies to meet and exceed your own performance targets.

Collaboration

• You will be required to work closely with internal teams, including recruiters and management, to ensure seamless service delivery.
• You will furthermore, provide feedback and insights to enhance overall team performance.

Proposal Creation and Presentation

• You will be required to develop comprehensive proposals based on client needs and company capabilities as required and to present proposals to clients, addressing questions and concerns.

Market Knowledge

• It is important that you remain informed about industry trends, market conditions and competitor offerings in order to best advise our Clients and to determine strategies to achieve and exceed your performance targets while applying this market knowledge to anticipate and address client staffing challenges proactively.

Requirements:

• Matric
• A solid understanding of the recruitment industry.
• Proven experience in Account Management within the recruitment/staffing industry or similar role.
• A strong understanding of recruitment processes and industry dynamics.
• Exceptinal communication, negotiation, and presentation skills.
• An ability to multitask and manage multiple client accounts simultaneously.

Desired Skills:

• Account Management
• Sales
• New Business Development
• Sales Development
• New Business Opportunities
• Key Account

Desired Work Experience:

• 2 to 5 years

Desired Qualification Level:

• Grade 12 / Matric