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Personnel Logic

Hotel Receptionist

Personnel Logic

  • R8,000 per month
  • Permanent Intermediate position
  • Ballito
  • Posted 27 Feb 2023 by Personnel Logic
  • Job 2501624
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About the position

The Receptionist is responsible for the daily front office and administration functions of the hotel.

Be the first point of contact for guests, this individual needs to be friendly, welcoming, patient, helpful, well presented, efficient and knowledgeable.

Responsibilities:

  • Ensure satisfaction and comfort of each guest
  • Greet all guests and assist them with check-in and check-out
  • Process accurate payment for guest accounts
  • Maintain a positive attitude and friendly demeanour
  • Respond to all guest questions and requests
  • Answer and forward phone calls
  • Manage guest bookings and reservations for accommodation, dining and spa
  • Run daily night audit and complete daily, weekly and monthly financial reporting
  • Keep a tidy and orderly workspace
  • Assist with administrative and clerical tasks as needed, including ordering, receiving stocktake etc.
  • Other duties as assigned

Requirements and Qualifications:

  • 2+ years experience working in a hotel receptionist or guest services role
  • Matric certificate and preferably hotel school qualification (or similar)
  • Knowledge and experience of Opera essential (preferably Opera Cloud), Micros, Microsoft Office products
  • Numeracy and administrative skills
  • Solid written and verbal communication skills
  • Fluency in English, other languages will be beneficial
  • Ability to maintain a positive, friendly attitude even under high pressure
  • Excellent organisational and multi-tasking skills
  • Professional attitude and appearance

Remuneration:

Market related salary to be offered based on skillset and experience.

PLEASE NOTE:

ONLY SHORTLISTED CANDIDATES TO BE CONTACTED DIRECTLY.

Desired Skills:

  • Opera
  • Micros
  • Hotel School Qualification
  • Receptionist
  • Guest Assistance
  • Making reservations
  • Front Desk
  • Guest relations

About The Employer:

A 5 star boutique beachfront hotel, spa and restaurant, part of a largeer , long standing family owned group, with magnificent coastal views are looking for an experienced, motivated Hotel Receptionist and Administration Clerk to join their new team in this wonderful and exciting opportunity.

Personnel Logic

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About the agency

Personnel Logic is a dynamic, owner managed recruitment consultancy which was established in 1995. Quanta Forbes joined Personnel Logic in 2011 and under the guidance and mentorship of Lucy du Plessis honed her skills within the Recruitment Industry. In 2014, she took over the business and continues to build strong relationships with both clients and candidates, closing the gap between sourcing and matching suitable candidates for vacancies. Over the years we have built up a reputation for providing a quality service with integrity to both clients and candidates. Our reputation and long term relationships are of paramount importance. We do not “specialise” but prefer to be flexible and focus on service and attention to detail. We believe that communication and good relationships between everyone involved in the recruitment process go a long way to achieve the successful end result, where, ideally, everyone is happy and a successful placement is made. BEE Status Personnel Logic has been verified as a Level 4 contributor We are members of: • APSO (The Association of Personnel Services of South Africa) which ensures that members abide by a strict Code of Professional Ethics and within the guidelines set down by the Department of Labour. • Linx Personnel Group - an Association of leading Owner Managed Recruitment Companies and Allied Services who network to pool resources and potential candidates We supply talented, experienced people to all sectors of business and can assist in the recruitment of: - Receptionists - Secretaries and Personal Assistants - Debtors & Creditors Clerks - Credit controllers - Bookkeepers - Administrators - Accountants - Financial Managers - Human Resource Practitioners - Payroll Administrators - I.T. Staff - Sales and Marketing - Customer service - Internal Sales - Stores and warehousing - Technical Staff - Production Staff - Other Specialist Positions

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Job expired on 2023/03/06

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