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Bristow Talent & Associates

Call Centre Agent

Bristow Talent & Associates

  • R15,000 - R19,000 per month
  • Permanent Intermediate position
  • Tulisa Park
  • Posted 08 Feb 2023 by Bristow Talent & Associates
  • Job 2501471 - Ref 202377

About the position

Role Description:

  • Log all dedicated call outs and assist team on other accounts when colleagues are absent
  • Liaise with technicians regarding call outs
  • Quotes
  • Manage customer relationships
  • Liaise and update stores on all call outs and delays (telephonically and on email)
  • Establish customer satisfaction level after all visits
  • After hour duty

Skills requirements

  • Basic telephone etiquette
  • Admin and clerical skills
  • Technical ability/understanding
  • Communication
  • Excel
  • Syspro or similar

If you have not heard from us within 14 days of applying, please consider your application unsuccesful.

Desired Skills:

  • Telephone Etiquette
  • Syspro
  • Computer Literacy
  • Communication
  • Administration
  • FMCG
  • Call centre
  • Call Center Services

Desired Work Experience:

  • 5 to 10 years Call Centre Operator

Desired Qualification Level:

  • Diploma

Bristow Talent & Associates

About the agency

Bristow Talent & Associates is a permanent, Boutique Recruitment Consultancy supported by a highly motivated, passionate and experienced team of Network consultants, with in excess of 20 yrs recruitment in a wide variety of industries, constantly hunting for impressive, suitable talent. A team of Senior Specialists with experience across all industries and at all levels from Receptionist through to top level Management. With our experience we have successfully recruited in numerous sectors such as: ● Legal ● FMCG and Retail /Brand Management/Consumer Insights (junior brand managers, brand managers, senior brand managers, category managers, marketing managers, national key account managers) ● Market Research (quantitative/qualitative market researchers/directors, business unit directors) ● Digital Marketing (recent placements: strategists, UX Designers, Graphic Designers, Developers) ● Solution Sales ● Finance ● I.T. ● ERP (Developers, Administrators, Implementers, Consultants, Pre-sales and Sales, Sage, Oracle, SAP, Microsoft, SAS, JDE) ● Logistics / Supply Chain Management / Purchasing ● Construction, Engineering and Mining ● Scientific ● Office / Administration Support Company Values Honesty ● We will not simply tell you what we think you want to hear, we will provide all of the information and strive to reach the best possible outcome Integrity ● We honour our commitments and believe that trust is key to maintaining a lasting relationship with both clients and candidates Empathy ● Understanding what clients and candidates want is important in combining the individual elements of the overall recruitment solution We are fair, open and honest ● We treat everyone with fairness and respect and act with integrity and are true to our commitments We take ownership ● We respond swiftly to execute our promises, take responsibility for providing solutions and hold ourselves accountable for our actions.

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Job expired on 2023/03/06

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