About the position
Ready to Join the Ranks of Innovators? iOCO Infrastructure Services Awaits.
We are looking to hire X2 IT Administrator I (Asset Manager) who will ensure that all technology components, including hardware, software, networks, and databases, are operating efficiently and securely to support the organization's business operations.
What you’ll do:
- Preparation of Compliance/Accuracy Reports:
- Generate compliance and accuracy reports by analysing relevant data.
- Ensure reports are comprehensive and reflect current software and hardware assets.
- Identify any discrepancies or non-compliance issues.
- Monitoring Software Consumption and Entitlements:
- Regularly monitor software usage against entitlements.
- Identify potential risks related to under or over-licensing.
- Conduct comparisons and analyse trends in software consumption.
- Communication of Risks and Remediation Plans:
- Communicate identified risks promptly to relevant stakeholders.
- Propose and contribute to the development of remediation plans.
- Ensure clear and effective communication of risks and proposed actions.
- Input to Asset Management Process Development:
- Provide insights and suggestions for improving the asset management process.
- Participate in discussions and contribute ideas to enhance efficiency and effectiveness.
- Creation of Procedural Documentation:
- Develop procedural documentation and work instructions.
- Ensure documentation is accurate, up-to-date, and easily understandable.
- Assist in training others on asset management processes and procedures.
- Monitoring Hardware Fields:
- Regularly update hardware information in the asset management system.
- Ensure hardware records are accurate and reflect current inventory.
- Identify any discrepancies or issues with hardware data.
- Timely Escalation of Risks with Financial Impacts:
- Recognize risks that could have financial implications for the organization.
- Escalate such risks promptly to management or relevant stakeholders.
- Collaborate on strategies to mitigate financial impacts.
- Understanding Contractual Deliverables and Consistent Delivery:
- Understand contractual requirements related to asset management.
- Ensure compliance with contractual obligations.
- Consistently deliver against agreed-upon deliverables and service levels.
Your expertise:
- 5 years’ experience as a Software/Hardware Asset Management and CMDB maintenance
- Extended experience in Software asset management, compliance assessment and monitoring of application consumption
- Extended experience in Asset management
Qualifications required:
- Grade 12
- ITIL v3 or v4 Foundation
- CSAM (Certified in Software Asset Management)
- ITIL Practitioner or Higher Certificate
Other information applicable to the opportunity:
- Contract Position
- Location: Randburg
- Work environment: Onsite
- Physical demands: Will be sitting majority of the day doing administrative tasks and occasional moving of computer equipment
- Travel: Own vehicle essential
Why work for us?
If the daily grind makes you wonder if there's more to life than work, get ready to discover a professional journey that embraces excellence without compromise.
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding client experiences through sustainable, innovative IT infrastructure solutions that tackle business challenges head-on. Here you get to partner with clients, helping them conquer their business Goliaths while they focus on scaling their empires.
At our core, we're challengers, disruptors, and innovators. We're a community of skilled professionals with an ambitious spirit dedicated to providing for our clients while finding joy in the process. Our clients are at the heart of everything we do. Their satisfaction fuels our fire and propels us forward. We're talking about brainstorming sessions that sound like TED talks and spontaneous celebrations for achievements, big and small.
Desired Skills:
- Adaptability
- Authenticity
- Partnership
- Ingenuity
- Mastery
