Medical Devices Sales Specialist KZN

About the position

• Assuring that products and services sold are fully utilized by the client and are delivering the benefits that were outlined in the sales process
• Maintaining an ongoing relationship with selected customers and sales staff, particularly those focused on technical applications of the product or service
• Providing a key communications link to the customer by using technical knowledge of products, product availability, sales territories, and individual customers
• Communicates effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Customer focus: Builds strong customer relationships and delivers customer centric solutions
• Ensures accountability: Holds self and others accountable to meet commitments
• Instills Trust: Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, consistently adheres to organizational policies and practices, even when they are unpopular or
• Action oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Decision quality: Makes good and timely decisions that keep the organization moving forward. Takes smart, independent action in urgent and nonroutine situations, knows when to escalate for others' involvement
• Being resilient: Rebounds from setbacks and adversity when facing difficult For example, has excellent composure and professionalism, even in very difficult situations
• Manages Conflict: Handles conflict situations For example, skillfully draws upon a wide range of perspectives in order to find optimal solutions to challenging situations. Clinical and technical expertise with well-recognized reputation in the field where he is specialized in
• Excellent product knowledge (dialysis and healthcare products and services)
• Builds customer loyalty: Works at an advanced level to make every customer interaction positive by leaving the customer feeling understood, appreciated, and confident in the organization's ability
• Masters service conversations: Works at an advanced level to navigate customer conversations by leveraging the four parts of a service conversation: open, learn, reply, and close. Typically works independently and provides guidance
• Navigates customer challenges: Works at an advanced level to navigate conversations in which the customer is frustrated or unhappy with the organization. Typically works independently and provides guidance.
• Understand and use modern communication software and systems
• Strong Microsoft Office user skills
• Understand basics of e-health, data security and related topics
• Up-to-date knowledge of IT and digitalization
• Leverages digital communications with customers
• Working for an international company with international standards
• Travelling within the country, region and international across different time zones

Requirements Qualifications:

&

• Academic degree or equivalent diploma in relevant subject matter
• Minimum 5 years experience in Medical Industry in application support, technical operations and/or sales
• English (presenting, writing, reading)
• Other languages besides country language an asset

Desired Skills:

• Diagnosis
• Equipment Operation
• Management
• Medical
• Pharmaceutical
• Planning
• Sales