About the position
Large company in Pretoria looking to fill this urgent role.
Role Title (Role Level): SAP Operations Engineer (Senior)
Product / Feature Team Information (if applicable)
Supply Chain Execution - WIT
· ESSENTIAL SKILLS REQUIREMENTS:
· Experience in at least one of the following technologies would be beneficial:
o SAP SD, MM (preferable)
o SAP Analytics.
o SAP HANA.
o SAP ABAP.
o Change request management (SAP transports).
o Solution Manager configuration & diagnostics.
· Any additional responsibilities assigned in the Agile Working Model (AWM) Charter
ADVANTAGEOUS SKILLS REQUIREMENTS:
· SAP S/4 HANA
· Take consultative approach to challenge customers’ requested solution design, should a better alternative exist.
· Excellent interpersonal skills to communicate effectively (verbally and written) with both technical and non-technical colleagues/users.
· Strong Presentation skills.
· Good time management and organisational skills.
· Willingness to learn and grow with the team.
· Willingness to engage with foreign customers and be sensitive to possible language barriers and culture differences.
· Willingness and ability to work on weekends and public holidays on implementation and operations (IT Support) related tasks.
· Ability to work as part of an agile team, inter dependant and independently to submit deliverables on time and in excellent quality.
· Proactive and take personal initiative when appropriate – self-starter.
· Above board work ethics – this is of utmost importance.
· Flexibility to take up different tasks in the project.
· Ability and willingness to coach and give training to fellow colleagues and users when required.
· Solution and results orientated with strong customer focus.
· Understand situational awareness and holistic view on topics.
· Continuous improvement mindset.
· Willing and able to travel internationally (if required)
WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE?
· IT Degree and / or relevant qualifications
· DevOps (operations, configuration/development) experience in commercial and/or retail end user IT applications is advantageous
· Automotive or similar manufacturing experience is advantageous.
WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES?
· Understand the business requirements, preparing AS-IS, and TO-BE documents and get sign-off from users for functional and/or technical design document(s).
· Proactively propose solutions to improve the support of (new) business processes.
· ABAP debugging beneficial (Workbench related knowledge of new development/enhancements)
· Setting up the organization structure for Sales & Distribution processes and perform all relevant configuration, including Materials Management where integration requires this.
· Preparation of testing documents and perform internal testing
· Preparation of Sales & Distribution templates for various objects e.g., sales orders.
· Integration testing with other modules
· Understand interfaces, IDOC and RFC's processing
· Preparing the cut over strategy for SD objects
· Preparing User manuals and conducting training to business process owners
· Go-live preparation and post Go-live support
· Interaction with clients through meetings, calls and emails
· Receiving, troubleshooting, resolving and closing Operational and Maintenance tickets within defined SLA’s (Service Level Agreements).
· Responsible for troubleshooting issues for the system and providing support
· Executing the required changes through configuration
· Executing the analysis and resolution of Production Support calls
· Raising Change Requests (CR’s) and writing Functional Specifications for them
· Preparing test data for testing of CR’s (Change Requests)
· Testing CR’s (Change Requests) and preparing test results
· Carrying out regression testing
· Interact with consultants of other modules
· Steer external consultants in allocating deliverables to these feature teams and serve as a quality assurance of their deliverables.
· User interface transactional solutions
· Analyse and scope End-user authorisation roles.
· Update and maintain documentation as an existing system’s functionality is changed.
· Execution according to the Agile Methodology and attending of all team meetings, including Stand-ups, Sprint Review, Sprint Retrospectives, Sprint Planning meetings etc.
· Daily use of the Agile Tool Chain, as per the updates required by the respective feature team(s).
· Steering of operations within the product.
WHAT DO WE OFFER YOU?
· Cutting edge global IT system landscape and processes
· Flexible working of 1960 hours in a 12-month period
· High Work-Life balance
· Remote / On-site work location flexibility
· Highly motivating, energetic, and fast-paced working environment
· Modern, state-of-the-art offices
· Dynamic Global Team collaboration
· Application of the Agile Working Model Methodology
Desired Skills:
- SAP Operations
- SAP Engineer
- SAP Itil
