About the position
A luxury villa situated on 275 hectares of private game reserve with 2km of private beach front, is looking for a passionate, outgoing individual to host and guide their guests to a once in a lifetime experience.
Lodge Manager:
Qualifications
- Conservation or Wildlife Management degree is essential.
- At least 3 years’ experience in a equivalent position
- Guiding and hosting experience
- First Aid, ARH and PrDP and rifle proficiency/SAPS Competency Certificate
- CATHSSETA /DEAT/NDT Registered
Roles and Responsibilities
- Maintenance measures- schedule maintenance, preventative measures, knowledge and experience in how to do daily maintenance.
- Proficient maintenance skills for overseeing property requirements such as vehicles, road maintenance, bush maintenance, solar systems, fences, dams, etc.
- Maintaining the reserve and the wildlife including preventing poaching
- Creating a guided experience for guests and curating their experience with regards to activities.
- Leading activities such as, drives, bushwalks, marine walks, kayaking, fishing, surfing, sandboarding
- Strong organizational and planning skills
- Excellent communication skills in English – Both written and spoken. Xhosa would be advantageous.
- Checking guests in / out, highly sociable and confident when meeting new people and able to entertain
- Staff / HR – management of all staff; monthly wages; recording of leave; oversee all departments; staff discipline. Proven record of managing staff effectively and empathetically
- Guest centric, eye for detail and extremely high standards of service
- Regular inspections to keep the lodge immaculate.
- Monthly reporting to the owner on work done at the lodge and any points of interest.
- Hands on- Guest relations, assistance in all aspects of the lodge
- Rooms division- Housekeeping and F&B departments are running at the standard required; events management; cost management
- Liaise with the non-resident owners, keeping them informed of all events on the reserve.
- Assist with the children’s activity program
Desired Skills:
- First Aid
- Guest Relations
- Hospitality
- Management
- Wildlife Management