Support Helpdesk Consultant at Set Consulting
SET Recruitment Consultants
- R Undisclosed
- Permanent Intermediate position
- Boksburg
- Posted 26 May 2024 by SET Recruitment Consultants
- Job 2568776
About the position
I'm on the lookout for an exceptional Support Helpdesk Consultant to join our dynamic team in East Rand, Boksburg. This hybrid role offers a fantastic opportunity to shine and make a real impact in the tourism industry! Job Description: Requirements: Beneficial Skills/Requirements:
We're seeking a highly motivated and experienced Support Helpdesk Consultant to provide first and second-line support to our tourism industry clients and partners on our proprietary ERP software. You'll be a tech detective, solving mysteries via telephone, email, and helpdesk, using investigative analysis and remote support tools.
?? NQF level 5+ qualification in a related field/industry
??? At least 2 years of support experience on an ERP application
?? Strong knowledge of operating systems, networking protocols, and software applications
??? Excellent communication and customer service skills
?? SQL database maintenance and scripting experience
?? Understanding of accounting concepts (debits, credits, bank reconciliations, general ledger, financial reporting, etc.)
?? Certification in accounting and/or accounting-based software (e.g., Xero Certification, QuickBooks Online Pro Advisor)
?? Beyond the basics knowledge & use of Microsoft Excel
?? Experience with XML/API requests
??? Tourism and hospitality experience JobOpportunity#HelpdeskConsultant hashtag#TechJobs hashtag#TourismIndustry
Desired Skills:
- SQL
- ERP Systems
- Troubleshooting
- tourism
- Hospitality
- ERP Application
- XML
- API
- Xero
- Quickbooks
Desired Work Experience:
- 2 to 5 years
Desired Qualification Level:
- Diploma