Operations Team Leader
Ntirho Human Capital
- R25,000 - R41,000 per month
- Permanent Intermediate position
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Secunda
- Posted 20 May 2024 by Ntirho Human Capital
- Expires in 16 days
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Job 2567954
About the position
Operations Team Leader
Main Purpose of Job
Drive overall branch efficiency with focus on the execution of all customer requirements.
Responsibilities:
- Allocate appropriate cranes and crews for the relevant jobs, including inter-branch assignments.
- Ensure the delivery of a positive Customer Experience in the provisioning of services.
- Support Sales Representatives in conducting site surveys.
- Schedule the transportation of staff, counterweights, outrigger pads, rigging gear, site offices etc.
- Ensure all applicable road permits are obtained before the job commences.
- Ensure good housekeeping in the office and yard areas.
- Conduct site visits and report on all defects, non-conformance or any other problems that occur on site.
- Assess staff training requirements and ensure ongoing training.
- Attend and coordinate after-hour requirements from clients and operators.
- Assist with keeping relevant certification files up to date.
- In conjunction with the SHEQ Officer, ensure that branch implemented SHE protocols are adhered to.
- Ensure that company vehicles, including plant & equipment, are maintained in good condition & running order.
- Approval of Service Providers as required.
- Manage timekeeping records weekly and living out allowance claims as required,
- Daily cranes Masterdata management.
Required Qualifications / Experience
- Matric or equivalent.
- Valid driver's licence.
- First Line Management/Supervisory qualification essential.
- Computer literate, with intermediate to advanced proficiency in MsExcel.
- Working knowledge of administration and related processes.
- Tertiary qualification in Operations or Business Management advantageous.
- 3-5 years' experience in the same or similar industry managing a team.
Key Competencies/Skills
- Problem solving.
- Ability to work under pressure.
- Attention to detail.
- Customer service orientation.
- Confidentiality and Ethics.
- Planning and organising.
- Emotional Intelligence.
- Self-management.
- Computer literacy skills.
- Leadership
- Numerate with financial acumen
Desired Skills:
- SHEQ
- Operations Management
- Computer Literacy
- Supervisory management
Ntirho Human Capital
About the agency
Our brand is based on our values of honesty, integrity and customer satisfaction through our commitment to excellence
Ntirho has been operating since 2003 and is a Level 1 BBBEE organisation that is 100% Black Female Owned and Managed.
In 2004 the Owner won the “Start Up Business Woman of the Year” award with BWA - SA based on her dedication to the industry and with a strong focus on empowering and supporting people with disabilities.
Benefits to any Organisation and Applicants that makes use of our services
• Solutions to attract the best talent in the market
• Engaged in South Africa’s human resource services for over 20 years, with rich talent
pool reserves and wide recruitment channels
• Professional and experienced consultants, that is aufeit with current Labour Regulations
to assist organisations with HR related issues
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